Did you know that the average employee only spends about only 60% of their workday hours doing productive work?
Despite advances in technology, most businesses lose valuable time and resources because they don’t have the right workflows in place. This is why it’s important to know about the right tips and tricks to make your business run more efficiently.
If you want to learn how to create the perfect business workflow, keep reading and we’ll tell you what’s important to know.
Why Inefficient Processes Harm Your Business
Even the world’s biggest companies hold themselves back by using ineffective workflows and processes. This is one of the main reasons why businesses go under. They limit their potential for growth and executives don’t know how to make shifts to recover.
Ultimately, customers will be let down when a business is using a flawed digital workflow. Employees will also feel frustrated when they fail to perform at high levels.
This is because of disordered processes and a lack of clear rules and structure. Management is often unaware of the inefficient processes that get in the way of doing business.
Executives should never underestimate the need for having simple and effective workflows to increase business productivity. Once businesses embrace the right processes, customers will be more satisfied and their teams will become more productive and engaged.
Many business owners don’t realize that ineffective workflows develop over time. If a business addresses these problems quickly they’ll save money and their customers will become more loyal. Here are a few issues that you should address when creating new workflows.
When employees aren’t communicating correctly it’s difficult for them to be on the same page about what they’re working on. This is why it’s so common for businesses that run ineffectively to miss important deadlines.
Frustrated Customers and Poor Reviews
Customers are often the first to notice when a company is performing poorly. They tend to leave poor reviews when they feel they’re not supported when reaching out to customer service.
Employees Who Are Burned Out and Unhappy
Employees tend to feel burdened when they need to complete monotonous and unnecessary tasks. This leads to burnout.
Increased Expenses and Wasted Resources
Poor workflows inevitably hurt a company’s bottom line. This holds businesses back from growth.
How to Improve Your Business Processes
When you make your business more efficient, it will also become more productive. This means you’ll be able to offer more value to your customers. Here are some of the top strategies to embrace if you want to streamline your workflow and increase profits.
1. Review Your Current Workflow and Processes
It’s essential that you make it easy to observe and assess all of your business’s processes. To do this you’ll need to have access to workflows across all of your various departments. This is a necessary first step because it’s not possible to address problems until you’re aware of what they are.
Reviewing company processes is challenging to do when your business has many departments and teams. This is why you should hold a company meeting to inform every employee what you’ll be doing and why it’s important for your company.
The key to reviewing processes is breaking your existing workflows down into tiny and practical steps that are simple to keep track of. You should then monitor every task, transaction, and associated task. Be sure to focus more on areas where you know there are issues with efficiency.
There are several things to look for when reviewing your workflows.
Make sure to keep an eye out for situations where employees are confused because they have unclear instructions. You should also pay attention to where and why employees lack motivation or feel burned out. Lastly, focus on areas in your business that are running inefficiently.
2. Create a Ranking of Your Important Tasks
Now that you have identified all of your tasks and workflows, you’ll need to review them and classify them based on how urgent they are to address. You’ll also want to take customer value into account when creating these rankings.
It’s essential that you document everything you’re doing. You should use a pen and paper to create a list. This will make it easy to develop a clear understanding of the high-priority tasks that will bring the most value to your business.
3. Get Feedback From All Invested Parties
It’s easy to think that you’re all alone when improving your business workflows. If you don’t embrace it as a collaborative process, you’re likely to feel bogged down and get burned out. This is why you need to reach out to your team to get feedback about what they’re struggling with.
Verify what they’re telling you by summarizing their problems in your own words. You should figure out which problems are most important to address first.
Seek the opinions of everybody who is part of the workflow chain. By gathering as much information as possible you’ll have a better idea of which current workflows are effective and which ones you need to change. Don’t underestimate the value of the smallest amounts of data that could help you define your next steps.
4. Make a Great Game Plan
Once you’ve identified the biggest issues related to your business processes, you’ll need to dig a bit deeper into the root causes of the problems your business faces.
Pay close attention to what sequences of events created the problems. You’ll also want to understand what situations make it likely for these problems to develop. Lastly, take notice of issues that make it challenging to address your main problem.
You can now identify which issues are most important to address. Look for processes that tend to lead to missed deadlines or that take up too much time.
You should also identify where there are bottlenecks in your business workflows. Don’t be afraid to reach out to your customers and employees to find out where they’re most frustrated or where they struggle.
Your next step is to find the best solution. Ask the question of how to prevent the problem from developing in the future. You’ll also need to make a plan for integrating new processes into your current workflows.
5. Start Implementing Change
Now that you’ve got a plan to work with, you’ll need to bring together the right resources to help make a change. During this step, it’s a good idea to focus on your software workflow. You can also look at your security protocols, test out your new processes, and assess their efficiency.
This is a process that can take time. You’ll need to check with team leaders to find out if your new workflows are functioning correctly.
During this step, you should identify and document what isn’t working. This will make it easier to know where to streamline your approach. Be sure to hold regular team meetings so that everybody in your company is aware of the changes you’re making.
6. Focus on Automation
Now that you’ve implemented new processes and created systems for keeping track of their effectiveness, you can turn your attention toward automation.
Start by identifying low-level monotonous tasks that don’t need certain skillsets to complete yet take up too much time. This might include things like emails, doing research, or collecting data.
You should create ways to automate these processes. One way to do this is by focusing on business DevOps automation. This will make it much easier for your different teams to start working together.
7. Make Your Workflow Simple and Straightforward
The easiest way to impair your business’ efficiency is by creating complicated and unnecessary workflows. This means that you’ll need to automate your processes in a way that is as simple as possible. If you create too many workflows it’s possible that your employees will get confused.
To keep this from happening make sure to have discussions with leaders from your various departments about what can be done to keep things simple.
Since it’s not possible to have a perfect business it’s important to focus on making continual improvements. You should always be looking for ways to create smart workflows that employees can understand.
Start Improving Your Business Workflow Today
There is no single method for improving your business workflow. The first thing you need to do is review your current processes to make sense of where there are problems. You can then rank important tasks, reach out to employees for feedback, and create a plan to implement over time.
Do you want to learn more about what it takes to run a business efficiently? If so, then don’t forget to visit the Business section of our website.